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Privacy Policy
Last Updated: May 01, 2024
Privacy Policy
This Privacy Policy describes how Sports Pros Store ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website ca.sportspros.store (the "Site") and purchase our products, including the truMedic® truRelief™ IMPACT Therapy™ Device Thermal massage gun.
Personal Information We Collect
We collect personal information that you voluntarily provide when using our Site, such as when you make a purchase or contact our customer service. This may include your name, email address, mailing address, and phone number. We do not store or keep your credit card information on the site.
We do not knowingly collect personal information from children under the age of 13. If you are under 13 and would like to use our Site, please ask a parent or guardian for assistance.
Cookies and Other Computer Information
When you visit our Site, we may use cookies to enhance your experience. These cookies are used to identify you when you visit our site and enable certain features. You can choose to visit our Site without cookies by configuring your browser settings.
We also collect technical information from your computer, such as your IP address, operating system, and browser type, to enhance the quality of your experience on our Site.
How We Use Your Personal Information
We use the personal information we collect to:
Respond to your inquiries and requests
Process and fulfill your orders
Communicate with you about our products and promotions
Conduct surveys and contests, if you choose to participate
Enhance and improve your experience on our Site
Sharing Your Personal Information
We do not sell or rent your personal information to third parties. We may share your personal information with our agents, representatives, and trusted service providers for limited purposes, such as fulfilling orders and providing customer service.
Security of Your Personal Information
We take the security of your personal information seriously. We use Secure Sockets Layer (SSL) technology to encrypt your personal information when it is transmitted over the Internet. We also have digital certificates to ensure that your personal information is transmitted securely to our servers.
Your Privacy Choices
If you choose to receive marketing communications from us, you can opt-out at any time by contacting us. You will continue to receive operational emails, such as order confirmations and updates, even if you opt-out of marketing communications.
More About Your Privacy
We value your trust and are committed to protecting your personal information. We collect only the personal information you allow us to collect, and we use it only to serve you better. We do not sell or rent your personal information to anyone.
If you got any questions, you can contact us from the chat widget on our website below.
Frequently Asked Questions
How does the truRelief™ IMPACT Therapy™ Device Thermal work?
The truRelief™ IMPACT Therapy™ Device Thermal uses hot and cold therapy combined with percussive massage to target sore muscles and provide relief. The device delivers rapid, concentrated pulses to the muscles, promoting blood flow and helping to reduce inflammation.
What are the benefits of using the truRelief™ IMPACT Therapy™ Device Thermal?
-- Relieves muscle soreness and stiffness
-- Accelerates warm-up and recovery
-- Promotes blood circulation
-- Reduces muscle fatigue
-- Enhances range of motion
How often should I use the truRelief™ IMPACT Therapy™ Device Thermal?
The frequency of use depends on individual needs and tolerance. It is generally safe to use the device for 15-30 minutes per session, 1-3 times per day. Start with shorter sessions and gradually increase the duration and frequency as needed.
Can I use the truRelief™ IMPACT Therapy™ Device Thermal on any part of my body?
The truRelief™ IMPACT Therapy™ Device Thermal is designed for use on most muscle groups. However, it is important to avoid sensitive areas, open wounds, and bony prominences. Always follow the user manual's guidelines for safe and effective use.
How long does the battery of the truRelief™ IMPACT Therapy™ Device Thermal last?
The device features a rechargeable battery with a capacity of 11.1V 2400mAh, providing a battery endurance of 3-4 hours on a full charge. The actual battery life may vary depending on usage intensity and other factors.
Is there a warranty for the truRelief™ IMPACT Therapy™ Device Thermal?
Yes, the truRelief™ IMPACT Therapy™ Device Thermal comes with a 60-day repair/replacement warranty. If you encounter any issues with the device, please contact our customer support team for assistance.
